Last Updated: June 16, 2026
Welcome to Khameran LLC, doing business as Help ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Platform"). This Policy is incorporated into and subject to our Terms and Conditions.
We collect personal information you voluntarily provide when you register for an account, use our services, contact support, or communicate with Service Providers or Customers. This may include:
When you sign in using Google Sign-In or another third-party authentication provider, we receive your name, email address, profile picture, and a unique identifier from that provider.
When you use the Platform, we automatically collect:
Customers and Service Providers exchange information necessary to fulfill a booking. We may also receive information about you from other Users (for example, when a Customer enters a service address) or from third parties such as fraud-prevention and verification providers.
We use your information to:
We process your information based on your consent, the performance of our contract with you, our legitimate business interests, and compliance with legal obligations.
We share information only as described below. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
When a booking is made, we share the information necessary to complete it. To protect User privacy, certain identifying details (such as full names, phone numbers, and exact addresses) are revealed only at the stage of the booking when they are needed, consistent with the Platform's contact-visibility rules.
We work with trusted vendors who process information on our behalf under contractual confidentiality and security obligations, including:
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.
We may disclose information if required by law, subpoena, court order, or governmental request, or where we believe disclosure is necessary to protect the rights, property, or safety of Help, our Users, or the public, or to enforce our Terms.
We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, secure authentication, access controls, monitoring, and backup procedures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
Depending on your location, you may have the right to:
To exercise these rights, contact us at admin@helpMobileApp.com. We will verify your request and respond as required by applicable law. We will not discriminate against you for exercising your rights.
We retain personal information for as long as necessary to provide the Platform, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
The Platform is not intended for children under 18, and is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
We operate in the United States, and your information may be transferred to, stored, and processed in the United States or other countries that may have different data-protection laws. Where required, we use appropriate safeguards for such transfers.
We use cookies and similar technologies to remember preferences, keep you signed in, understand usage, improve the experience, and analyze trends. You can control cookies through your browser or device settings; disabling them may affect functionality. We do not use these technologies for cross-context behavioral advertising.
The Platform may contain links to, or integrate with, third-party websites and services (such as authentication and payment providers). We are not responsible for their privacy practices, and we encourage you to review their policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy, updating the "Last Updated" date, and, for significant changes, by reasonable electronic notice. Your continued use of the Platform after changes become effective constitutes acceptance.
If you have questions, concerns, or requests regarding this Policy or our data practices, contact us:
If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request access to and deletion of that information; to correct inaccurate information; and to non-discrimination for exercising your rights. We do not sell your personal information and do not share it for cross-context behavioral advertising, so no opt-out of sale/sharing is required; you may still submit a request to confirm this. To exercise your rights, contact us at admin@helpMobileApp.com. You may use an authorized agent, and we will verify requests as required by law.
If you are a resident of Texas or another U.S. state with a comprehensive privacy law, you may have rights to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of targeted advertising, sale, or certain profiling. We do not sell personal data or engage in targeted advertising as defined by those laws. To exercise your rights, contact us at admin@helpMobileApp.com. If we deny a request, you may appeal by replying to our decision.
The Platform is intended for use by individuals located in the United States only. We do not target, market to, or knowingly offer the Platform to residents of the European Economic Area, the United Kingdom, or other jurisdictions outside the United States, and the Platform is not intended to be subject to the EU/UK General Data Protection Regulation (GDPR) or similar non-U.S. data-protection laws. If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with your local laws; by using the Platform, you consent to having your information collected, transferred to, and processed in the United States. We may decline service or restrict access from outside the United States.
© 2026 Khameran LLC. All rights reserved. This platform is owned and operated by Khameran LLC.